Carraig Donn takes pride in our high levels of Customer Service. Friendliness and courtesy are very important to the company. Shop appearance, Instore standards, merchandise presentation, range of stock, efficient service, prices and promotions all work together in influencing the customer to return to Carraig Donn. The combination five star Customer Service, innovative windows displays, instore promotions, has allowed Carraig Donn to publicise its image and grow from strength to strength.

Returns Policy

With a valid receipt, we are happy to refund or exchange your tagged, unworn/unused purchase if you return your purchase within 14 days. We adopt a no quibble policy to products with a manufacturing defect. There is no return or exchange on sale items (this does not effect your statutory rights).

With a valid receipt an exchange or credit note may be offered on tagged, unworn/unused purchases if you return your purchase within 28 days. There is no return or exchange on sale items (this does not effect your statutory rights).

For reasons of hygiene our returns policy does not extend to a small number of products.

This in addition to your statutory rights.